FAQ

Quelle est votre politique de retour ?

We offer a hassle-free 30-day return policy. If you're not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout process is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order has been processed, changes may not be possible.

Yes, we do ship internationally.

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does delivery take?

Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

Do you offer free shipping?

Oui ! Nous offrons la livraison gratuite pour toutes les commandes de plus de 50 $. Pour les commandes inférieures à 50 $, des frais de livraison standard s'appliquent.

Can I track my order?

Absolutely! Once your order has shipped, you will receive a tracking number by email. Use this number to track your package on our website or on the carrier's website.

How can I find my size?

We include a detailed size guide on each product page. For further assistance, please refer to our "How to Measure" guide or contact us—we'd be happy to help!